Welcome to Whitewater Health Online
Whitewater Health is a Partnership of six doctors working from two sites, one at Hook and one at Hartley Wintney. The Practice has grown steadily since 1920 and now serves 17,000 patients from two purpose built surgeries.
Directing patients in the most appropriate way…
At the request of our Doctors, when Patients book appointments, Receptionists may ask you for some idea of the problem. This is to ensure the patients receive the appropriate level of care with the most appropriate Health Professional
WHITEWATER HEALTH ON FACEBOOK
We now have a Facebook page which is dedicated to providing our patients with topical health information and promotions. Please visit our page, we hope you 'LIKE' it and find it useful, just click on the link below!
The Facebook page is not monitored by clinical staff. Please call reception for help with your medical needs.
Visit us on Facebook
As our population grows, so does the need for local care from GP surgeries. To address this, we have been working closely with our local Clinical Commissioning Group, Chineham Surgery and The Clift Surgery in Bramley to ensure that appointments are available in the weekday evenings and during the weekends. This service is called ‘Improving Access’.
‘Improving Access’ is to be made available nationally from October 2018. However, we are one of three small groups of practices in the North Hampshire area that is testing the service, before making it more widely available. This allows for it to be developed and adapted, so that it is fit for purpose for the population of North Hampshire.
We now operate an extended hours service in conjunction with other local practices on a rota basis, so you can now book a routine appointment to see a GP or nurse on weekday evenings from 6.30pm to 7.30pm and on Saturday mornings from 9.00am to 11.00am.
To access these appointments you can either speak to a member of our reception team by popping into the practice or calling on 01256 762125 (Hook) 01252 842087 (HW) just as you would do with a regular day-time appointment. If available, you will be offered an appointment either at your own Surgery or at Chineham or The Clift Surgeries.
Whitewater Health are using a free text messaging service to provide patients with up to date information about the practice and to ask them to contact the Surgery when necessary - Please make sure we have the most up to date mobile number for you.
Whitewater Health are pleased to sponsor 'Hook Runners' - the Village Running Club for all - please visit their website for more information
Nomination forms are also available at both surgeries.
All patients at the practice who are registered for Patient Access online services can now access their medication history, immunisations and allergies online.
PREFERRED METHOD OF CONTACT
All organisations that provide NHS services, or publicly funded adult social care must have fully implemented and conformed to the Accessible Information Standard (1605) by 31st July 2016. This means we would like to record your preferred method of contact so that you can receive your health information in a format you can understand.
For most of us our preferred method of contact is our home number or mobile number but for example, if you suffer from hard of hearing or blindness that may not be suitable for you. If you or someone you are caring for wishes us to contact you in another way, please do let us know by informing either reception or the Practice Manager at your surgery. We will then record your needs by highlighting it on your medical records.
(Site updated 13/05/2019)