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IMPORTANT INFORMATION - Wuhan Novel Coronavirus



 All travellers who develop relevant symptoms ( for example respiratory symptoms, shortness of breath, cough, fever) however mild, within 14 days of returning or transitioning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau should not attend the practice, but should remain at home and immediately call NHS 111 for advice.

Click to View: Wuhan Novel Coronavirus

What this means in practice

We are asking people to take simple, common-sense steps to avoid close contact with other people as much as possible, like they would with other flu viruses.

This means remaining at home for 14 days after arriving from Wuhan and not going to work, school or public areas.

Where possible, you should avoid having visitors to your home, but its ok for friends, family or delivery drivers to drop off food.


You should not use public transport or taxis until 14 days after your return from Wuhan.

 Getting food and medicine

We recommend that you stay at home for 14 days after arriving from Wuhan, and avoid public places. Where possible, contact a friend, family member or delivery services to carry out errands on your behalf.

 Taking children to school

We recommend that you stay at home for 14 days after arriving from Wuhan, and avoid public places. Where possible, contact a friend or family member to take your children to school.

 Why the advice has changed

This is an evolving situation and the advice has changed based on emerging information from China about the number of cases and spread of the infection from person to person.

This is a highly precautionary measure to limit the potential spread of infection.

 If you develop symptoms

If you develop a fever, cough, runny nose, sore throat or difficulty breathing, you should continue to follow the advice above. Please do not leave your home until you taken advice to do so form 111.

Further information

Statement from the four UK Chief Medical Officers on Novel Coronavirus

British nationals in Hubei Province: Foreign Office statement

CMO for England statement on novel coronavirus (2019-nCov) (24 January 2020)

joint statement from DHSC and PHE on novel coronavirus (2019-nCov) (22 January 2020)

clinical guidance on novel coronavirus (2019-nCov)

Novel coronavirus (2019-nCov) and avian flu: advice for travel to China

Novel coronavirus (2019-nCov) - NHS

Welcome to Whitewater Health

Part of the Whitewater Loddon Primary Care Network


Whitewater Health is a partnership of four doctors and 6 associate doctors working from two purpose built surgeries in Hook and Hartley Wintney, Hampshire. The partners and staff at this long-established practice are committed to providing the highest level of patient care.

Having steadily grown since 1920, we are now serving a community of 17,700+ patients and we have recently become part of the 'Whitewater Loddon' Primary Care Network with local practices in Chineham and Bramley.

In 2020 Whitewater Health are moving to a text messaging service to provide patients with up to date information about their appointments, results, and medical matters relation to their conditions.

We ask that all patients can provide up their current mobile phone number when booking appointments, providing us with consent to utilise the number for these purposes.

In February 2020 Whitewater Health are moving along with the NHS national standards for prescriptions, the impact of this, is that prescriptions will be authorised by each patients GP and sent direct to the pharmacy of the patients choice.  There will be no prescriptions in paper form given to patients to take to a pharmacy, though a patient can request a "note" of the prescriptions they are to receive.


The Facebook page is not monitored by clinical staff.  Please call reception for help with your medical needs.



Measles, Mumps & Rubella - it's not just a kids' problem!

People who have not been vaccinated with 2 doses of MMR vaccine are more likely to catch these diseases.  Children do become ill when they catch them but so do adults.  All three diseases can be very serious and are highly infectious.  They can make adults very ill and cause problems for women who are pregnant and people who have weakened immune systems.

If you have not been immunised or are unsure whether you have had 2 doses, call our reception team now.  We are also doing catch-up clinics for 10 - 11 year olds as part of a national programme, so don't forget - it's never too late to have your MMR vaccination.


Care Navigation

Directing patients in the most appropriate way…

At the request of our Doctors, when Patients book appointments,  Receptionists may ask you for some idea of the problem. This is to ensure the patients receive the appropriate level of care with the most appropriate Health Professional

   Care Navigation

Whitewater Health are using a free text messaging service to provide patients with up to date information about the practice and to ask them to contact the Surgery when necessary - Please make sure we have the most up to date mobile number for you. 

Hook runners

Whitewater Health are pleased to sponsor  'Hook Runners' - the Village Running Club for all - please visit their website for more information

hook runners

 Nomination forms are also available at both surgeries.


(Site updated 27/02/2020)
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