IMPORTANT INFORMATION - Wuhan Novel Coronavirus
INFORMATION FOR PATIENTS REGARDING
WUHAN NOVEL CORONAVIRUS INFECTION
All travellers who develop relevant symptoms ( for example respiratory symptoms, shortness of breath, cough, fever) however mild, within 14 days of returning or transitioning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau should not attend the practice, but should remain at home and immediately call NHS 111 for advice.
Click to View: Wuhan Novel Coronavirus
What this means in practice
We are asking people to take simple, common-sense steps to avoid close contact with other people as much as possible, like they would with other flu viruses.
This means remaining at home for 14 days after arriving from Wuhan and not going to work, school or public areas.
Where possible, you should avoid having visitors to your home, but its ok for friends, family or delivery drivers to drop off food.
You should not use public transport or taxis until 14 days after your return from Wuhan.
Getting food and medicine
We recommend that you stay at home for 14 days after arriving from Wuhan, and avoid public places. Where possible, contact a friend, family member or delivery services to carry out errands on your behalf.
Taking children to school
We recommend that you stay at home for 14 days after arriving from Wuhan, and avoid public places. Where possible, contact a friend or family member to take your children to school.
Why the advice has changed
This is an evolving situation and the advice has changed based on emerging information from China about the number of cases and spread of the infection from person to person.
This is a highly precautionary measure to limit the potential spread of infection.
If you develop symptoms
If you develop a fever, cough, runny nose, sore throat or difficulty breathing, you should continue to follow the advice above. Please do not leave your home until you taken advice to do so form 111.
Welcome to Whitewater Health
Part of the Whitewater Loddon Primary Care Network
Whitewater Health is a partnership of four doctors and 6 associate doctors working from two purpose built surgeries in Hook and Hartley Wintney, Hampshire. The partners and staff at this long-established practice are committed to providing the highest level of patient care.
Having steadily grown since 1920, we are now serving a community of 17,700+ patients and we have recently become part of the 'Whitewater Loddon' Primary Care Network with local practices in Chineham and Bramley.
In 2020 Whitewater Health are moving to a text messaging service to provide patients with up to date information about their appointments, results, and medical matters relation to their conditions.
We ask that all patients can provide up their current mobile phone number when booking appointments, providing us with consent to utilise the number for these purposes.
In February 2020 Whitewater Health are moving along with the NHS national standards for prescriptions, the impact of this, is that prescriptions will be authorised by each patients GP and sent direct to the pharmacy of the patients choice. There will be no prescriptions in paper form given to patients to take to a pharmacy, though a patient can request a "note" of the prescriptions they are to receive.
Visit us on Facebook
The Facebook page is not monitored by clinical staff. Please call reception for help with your medical needs.
Measles, Mumps & Rubella - it's not just a kids' problem!
People who have not been vaccinated with 2 doses of MMR vaccine are more likely to catch these diseases. Children do become ill when they catch them but so do adults. All three diseases can be very serious and are highly infectious. They can make adults very ill and cause problems for women who are pregnant and people who have weakened immune systems.
If you have not been immunised or are unsure whether you have had 2 doses, call our reception team now. We are also doing catch-up clinics for 10 - 11 year olds as part of a national programme, so don't forget - it's never too late to have your MMR vaccination.
Directing patients in the most appropriate way…
At the request of our Doctors, when Patients book appointments, Receptionists may ask you for some idea of the problem. This is to ensure the patients receive the appropriate level of care with the most appropriate Health Professional
Whitewater Health are using a free text messaging service to provide patients with up to date information about the practice and to ask them to contact the Surgery when necessary - Please make sure we have the most up to date mobile number for you.
Whitewater Health are pleased to sponsor 'Hook Runners' - the Village Running Club for all - please visit their website for more information
Nomination forms are also available at both surgeries.
(Site updated 27/02/2020)